Support

We usually reply within two business days.

Email support@famplify.co with what happened and, if you can, a screenshot. Please don't send passwords or sign-in codes.

I didn't get my sign-in code

Check your spam or junk folder and make sure the email address is spelled right. Codes expire after a while, so ask for a new one if it's been more than an hour.

I forgot my password

On the sign-in screen, enter your email and tap Forgot password?. We'll email you a code, then you can choose a new password.

How do I add my family?

Go to Settings › Family profile and members › Add a member. Invite anyone with a phone, or add a profile you manage for a young child.

Can I undo something Zoey changed?

Yes. Every change Zoey makes has an Undo button, and you can find them all under Recent changes: tap your picture at the top of Home.

How do I delete my account?

Email privacy@famplify.co from the address you sign in with and we'll delete it within 30 days. Deleting your account from inside the app is coming soon.